{"id":6235,"date":"2022-11-17T10:21:40","date_gmt":"2022-11-17T10:21:40","guid":{"rendered":"https:\/\/tratson.ch\/satisfaction-guarantee\/"},"modified":"2024-08-16T15:24:10","modified_gmt":"2024-08-16T15:24:10","slug":"satisfaction-guarantee","status":"publish","type":"page","link":"https:\/\/tratson.ch\/en\/satisfaction-guarantee\/","title":{"rendered":"Guarantee"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.19.2″ _module_preset=”41451f79-1c31-42d6-a1f9-a9ca04608aea” custom_padding=”220px||120px||false|false” custom_padding_tablet=”220px||120px||false|false” bottom_divider_color=”#FFFFFF” bottom_divider_height=”30px” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.0″ _module_preset=”4bb05eb0-14d9-4843-9d82-a37a8f1fef18″ custom_padding=”0px|35px|0px|35px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”b6a352e1-08bc-47b6-987f-ea015eac458b” global_colors_info=”{}”]<\/p>\n

Your satisfaction is our goal<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”993aaf71-3cb8-4872-99c8-c251b7ea470c” max_width=”800px” global_colors_info=”{}”]<\/p>\n

Customer satisfaction is our top priority at Tratson.
\nThat’s why we offer you a 100% money-back guarantee for a whole year. No ifs and buts – simple and convenient with our satisfaction guarantee<\/b><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”6px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.4″ _module_preset=”4bb05eb0-14d9-4843-9d82-a37a8f1fef18″ custom_margin=”60px|auto||auto||” custom_padding=”|35px|0px|35px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”06b9cdf8-008b-4925-94ed-0bc7dee98b45″ max_width=”800px” global_colors_info=”{}”]<\/p>\n

Test our product for a whole year<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.19.2″ _module_preset=”4bb05eb0-14d9-4843-9d82-a37a8f1fef18″ custom_margin=”0px|auto||auto||” custom_padding=”|35px|0px|35px|false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.19.2″ _module_preset=”default” custom_css_main_element=”margin-bottom: 0 !important;” global_colors_info=”{}”][et_pb_text module_class=”normal-text auto-hyphens-p” _builder_version=”4.19.2″ _module_preset=”82440799-d261-4c96-9383-8d74df75bad4″ max_width=”800px” custom_margin=”||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Our limescale protection devices come with ano-if-and-but-365-days-100%-satisfaction-guarantee<\/b>“.
\nThis means that if you are not satisfied, you can return the device to us within one year and you will receive a full refund. <\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ disabled_on=”on|on|off” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.19.2″ _module_preset=”4bb05eb0-14d9-4843-9d82-a37a8f1fef18″ z_index=”3″ custom_margin=”16px|auto||auto|false|false” custom_padding=”0px|35px||35px|false|false” custom_css_main_element=”display: flex;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”display: block;” custom_css_main_element_tablet=”display: flex;”][et_pb_column type=”2_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”normal-text auto-hyphens-p” _builder_version=”4.19.2″ _module_preset=”82440799-d261-4c96-9383-8d74df75bad4″ max_width=”800px” locked=”off” global_colors_info=”{}”]<\/p>\n

Your satisfaction is our goal – because only satisfied customers help our development.
\nAs our limescale protection device initially also removes existing layers of limescale in the pipes, the full effect can sometimes only be seen after a few months.
\nYou will gradually notice that you have fewer limescale deposits and the water is of improved quality.
\nThat is why it is important to us that you can test our limescale protection devices over all four seasons and with full effect.
\nThis means you can order without any risk. <\/p>\n

Read more about our “Customers recruit customers” referral program<\/a>, which gives you CHF 100 per referral.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/tratson.ch\/wp-content\/uploads\/2022\/11\/365-tage-g.svg” _builder_version=”4.19.5″ _module_preset=”eb546fc3-fdc7-4bda-83ea-1e6f535a2a59″ position_origin_a=”top_right” vertical_offset=”20px” z_index=”2″ width_tablet=”” width_phone=”” width_last_edited=”on|tablet” height_tablet=”” height_phone=”” height_last_edited=”on|phone” custom_margin=”-180px|||-3px|false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|desktop” scroll_vertical_motion=”0|50|50|100|2.5|1|0″ scroll_vertical_motion_tablet=”0|50|50|100|2.5|1|0″ scroll_vertical_motion_phone=”0|50|50|100|0|0|0″ scroll_vertical_motion_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/tratson.ch\/wp-content\/uploads\/2023\/08\/365-tage-textfill.svg” _builder_version=”4.21.0″ _module_preset=”3cf0c7f7-7727-405e-bdfe-f8aceb3c8df9″ position_origin_a=”top_right” z_index=”3″ height_tablet=”” height_phone=”” height_last_edited=”on|phone” custom_margin=”-180px|||-3px|false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|desktop” scroll_vertical_motion=”0|50|50|100|1.5|0.5|0″ hover_enabled=”0″ scroll_vertical_motion_tablet=”0|50|50|100|1.5|0.5|0″ scroll_vertical_motion_phone=”0|50|50|100|0|0|0″ scroll_vertical_motion_last_edited=”on|phone” locked=”off” global_colors_info=”{}” title_text=”365-day-textfill” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.19.2″ _module_preset=”4bb05eb0-14d9-4843-9d82-a37a8f1fef18″ background_color=”#FFFFFF” z_index=”2″ custom_margin=”120px|auto|-130px|auto|false|false” custom_padding=”40px|35px|55px|35px|false|false” custom_padding_tablet=”40px|35px|40px|35px|false|false” custom_padding_phone=”80px|35px|40px|35px|false|false” box_shadow_style=”preset3″ box_shadow_vertical=”-13px” box_shadow_blur=”40px” box_shadow_color=”rgba(1,90,154,0.25)” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.0″ _module_preset=”default” background_enable_color=”off” custom_padding=”||||false|false” link_option_url=”\/” global_colors_info=”{}” background__hover_enabled=”off|desktop” background_color__hover=”#f2d602″ background_enable_color__hover=”on” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”40px” box_shadow_color__hover_enabled=”off|desktop” box_shadow_color__hover=”rgba(222,196,2,0.65)”][et_pb_text _builder_version=”4.19.2″ _dynamic_attributes=”link_option_url” _module_preset=”e517e8a0-18a6-4dad-a4b6-5df1dffad098″ text_font=”|700|||||||” text_text_color=”#000000″ text_font_size=”34px” text_line_height=”1.4em” max_width=”500px” custom_margin=”||22px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExMTcifX0=@” text_orientation_tablet=”left” custom_css_main_element=”\/**\/” global_colors_info=”{}”]<\/p>\n

References say more than a thousand words!<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _dynamic_attributes=”link_option_url” _module_preset=”default” custom_margin=”||41px|||” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExMTcifX0=@” global_colors_info=”{}”]<\/p>\n

We are proud to have over 10,000 satisfied customers.
\nSome of them have even proudly provided us with pictures of their installations. <\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExMTcifX0=@” button_text=”To the Tratson Fan Wall” _builder_version=”4.19.2″ _dynamic_attributes=”button_url” _module_preset=”5a17ba1c-0c6d-404a-8b5b-34c7c9b429a0″ button_text_color=”#000000″ button_font=”|700||on|||||” box_shadow_color=”rgba(200,228,249,0.49)” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.0″ _module_preset=”default” background_enable_color=”off” custom_padding=”||||false|false” link_option_url=”\/” global_colors_info=”{}” background__hover_enabled=”off|desktop” background_color__hover=”#f2d602″ background_enable_color__hover=”on” box_shadow_blur__hover_enabled=”off|desktop” box_shadow_blur__hover=”40px” box_shadow_color__hover_enabled=”off|desktop” box_shadow_color__hover=”rgba(222,196,2,0.65)”][et_pb_slider _builder_version=”4.19.2″ _module_preset=”default” background_color=”#105a93″ max_height=”350px” custom_margin=”||||false|false” custom_padding=”||74px|||” locked=”off” global_colors_info=”{}”][et_pb_slide use_bg_overlay=”off” use_text_overlay=”on” _builder_version=”4.17.4″ _module_preset=”default” background_image=”https:\/\/tratson.ch\/wp-content\/uploads\/2022\/10\/4b64468a4ecf4dc4b2fe858044411699.jpg.webp” background_enable_image=”on” locked=”off” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

Customer installation in Muri near Bern<\/p>\n

[\/et_pb_slide][et_pb_slide use_bg_overlay=”off” use_text_overlay=”on” _builder_version=”4.17.4″ _module_preset=”default” background_image=”https:\/\/tratson.ch\/wp-content\/uploads\/2022\/10\/8ab63de9dc8a41178064559cec2e186d.jpg.webp” background_enable_image=”on” locked=”off” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

Customer installation in Wetzikon ZH.<\/p>\n

[\/et_pb_slide][et_pb_slide heading=”Are you a Tratson fan?” button_text=”To the fan wall” button_link=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExMTcifX0=@” _builder_version=”4.19.2″ _dynamic_attributes=”button_link” _module_preset=”default” locked=”off” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

Are you protecting the environment with a sustainable limescale protection solution?
\nAre you helping to reduce the amount of salt and sodium in waste water?
\nThen send us your installation and immortalize yourself on our Tratson Fan Wall! <\/p>\n

[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” prev_background_color=”#ffffff” _builder_version=”4.19.2″ _module_preset=”default” background_color=”#edf6fd” custom_padding=”240px||130px|||” custom_padding_tablet=”240px||130px|||” custom_padding_phone=”240px||105px||false|false” top_divider_style=”wave2″ top_divider_height=”70px” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”4bb05eb0-14d9-4843-9d82-a37a8f1fef18″ custom_margin=”0px|auto||auto||” custom_padding=”|35px|20px|35px|false|false” custom_css_main_element=”display: flex;” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”06b9cdf8-008b-4925-94ed-0bc7dee98b45″ max_width=”800px” global_colors_info=”{}”]<\/p>\n

10-year product guarantee<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.19.2″ _module_preset=”4bb05eb0-14d9-4843-9d82-a37a8f1fef18″ custom_margin=”0px|auto||auto||” custom_padding=”3px|35px||35px|false|false” custom_css_main_element=”display: flex;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”display: block;” custom_css_main_element_tablet=”display: flex;”][et_pb_column type=”2_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”82440799-d261-4c96-9383-8d74df75bad4″ max_width=”800px” locked=”off” global_colors_info=”{}”]<\/p>\n

All “ENK Quattro Power” limescale protection appliances come with a ten-year guarantee – in the event of defects caused by material or manufacturing faults.
\nThe service life of our products significantly exceeds this guarantee – you can expect not to have to make any further investment in limescale protection for 20-30 years. <\/span><\/p>\n

We are constantly working to further develop and optimize our products.
\nWe test according to the specifications of the DVGW (German Technical and Scientific Association for Gas and Water) worksheets W10 and W512 at our own testing facility. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/tratson.ch\/wp-content\/uploads\/2022\/11\/10-jahre-g.svg” _builder_version=”4.19.5″ _module_preset=”eb546fc3-fdc7-4bda-83ea-1e6f535a2a59″ position_origin_a_tablet=”center_right” width_tablet=”” width_phone=”” width_last_edited=”on|tablet” height_tablet=”” height_phone=”” height_last_edited=”on|phone” scroll_vertical_motion=”0|50|50|100|2.5|1|0″ scroll_vertical_motion_tablet=”0|50|50|100|2.5|1|0″ scroll_vertical_motion_phone=”0|50|50|100|0|0|0″ scroll_vertical_motion_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/tratson.ch\/wp-content\/uploads\/2023\/08\/10-jahre-textfill.svg” _builder_version=”4.21.0″ _module_preset=”3cf0c7f7-7727-405e-bdfe-f8aceb3c8df9″ position_origin_a_tablet=”center_right” width_tablet=”” width_phone=”” width_last_edited=”on|tablet” height_tablet=”” height_phone=”” height_last_edited=”on|phone” scroll_vertical_motion=”0|50|50|100|1.5|0.5|0″ hover_enabled=”0″ scroll_vertical_motion_tablet=”0|50|50|100|1.5|0.5|0″ scroll_vertical_motion_phone=”0|50|50|100|0|0|0″ scroll_vertical_motion_last_edited=”on|phone” locked=”off” global_colors_info=”{}” title_text=”10-year-textfill” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.19.2″ _module_preset=”default” custom_padding=”130px||130px|||” custom_padding_tablet=”130px||130px|||” custom_padding_phone=”100px||60px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.19.2″ _module_preset=”4bb05eb0-14d9-4843-9d82-a37a8f1fef18″ custom_margin=”0px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.19.2″ _module_preset=”default” custom_css_main_element=”margin-bottom: 0;” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”06b9cdf8-008b-4925-94ed-0bc7dee98b45″ max_width=”800px” global_colors_info=”{}”]<\/p>\n

Do-it-yourself guarantee<\/h2>\n

[\/et_pb_text][et_pb_text ol_item_indent=”20px” _builder_version=”4.19.0″ _module_preset=”82440799-d261-4c96-9383-8d74df75bad4″ ol_line_height=”1.5em” max_width=”800px” custom_margin=”||22px|||” locked=”off” global_colors_info=”{}”]<\/p>\n

We guarantee that you as a DIY enthusiast can install an ENK Quattro Power in a short time (90-120 minutes).
\nIt’s as easy as 1 – 2 – 3: <\/p>\n

[\/et_pb_text][et_pb_text ol_item_indent=”20px” _builder_version=”4.19.0″ _module_preset=”82440799-d261-4c96-9383-8d74df75bad4″ ol_line_height=”1.5em” max_width=”800px” custom_margin=”||23px|||” custom_padding=”|||36px|false|false” custom_css_before=”content: ‘1’;||position: absolute;||left: 0;||width: 26px;||height: 26px;||font-weight: bold;||color: #fff;||background-color: #146eb8;||border-radius: 50%;||text-align: center;||font-size: 16px;||line-height: 26px;” locked=”off” global_colors_info=”{}”]<\/p>\n

Installing the limescale protection device – on the wall or on the water pipe<\/p>\n

[\/et_pb_text][et_pb_text ol_item_indent=”20px” _builder_version=”4.19.0″ _module_preset=”82440799-d261-4c96-9383-8d74df75bad4″ ol_line_height=”1.5em” max_width=”800px” custom_margin=”||24px|||” custom_padding=”|||36px|false|false” custom_css_before=”content: ‘2’;||position: absolute;||left: 0;||width: 26px;||height: 26px;||font-weight: bold;||color: #fff;||background-color: #146eb8;||border-radius: 50%;||text-align: center;||font-size: 16px;||line-height: 26px;” locked=”off” global_colors_info=”{}”]<\/p>\n

Wind the four coils on the water pipes.<\/p>\n

[\/et_pb_text][et_pb_text ol_item_indent=”20px” _builder_version=”4.19.0″ _module_preset=”82440799-d261-4c96-9383-8d74df75bad4″ ol_line_height=”1.5em” max_width=”800px” custom_margin=”||26px|||” custom_padding=”|||36px|false|false” custom_css_before=”content: ‘3’;||position: absolute;||left: 0;||width: 26px;||height: 26px;||font-weight: bold;||color: #fff;||background-color: #146eb8;||border-radius: 50%;||text-align: center;||font-size: 16px;||line-height: 26px;” locked=”off” global_colors_info=”{}”]<\/p>\n

Connect the four coils to the limescale protection device.<\/p>\n

[\/et_pb_text][et_pb_text ol_item_indent=”20px” _builder_version=”4.19.2″ _module_preset=”82440799-d261-4c96-9383-8d74df75bad4″ ol_line_height=”1.5em” max_width=”800px” locked=”off” global_colors_info=”{}”]You can find more detailed information on installation<\/a> here.
\nIf you would like to have your limescale protection device installed by a specialist, we will also be happy to offer you the complete installation.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ disabled_on=”on|on|off” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Your satisfaction is our goalCustomer satisfaction is our top priority at Tratson. That’s why we offer you a 100% money-back guarantee for a whole year. No ifs and buts – simple and convenient with our satisfaction guaranteeTest our product for a whole yearOur limescale protection devices come with ano-if-and-but-365-days-100%-satisfaction-guarantee”. This means that if you are […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-6235","page","type-page","status-publish","hentry"],"yoast_head":"\n100% money-back guarantee | Tratson<\/title>\n<meta name=\"description\" content=\"Customer satisfaction is our top priority at Tratson. 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